FAQs

What is Contract Hire?

Contract Hire is a finance method. It allows long term vehicle leasing without the hassle of buying and disposing of the vehicle and can also include the maintenance.

Contract Hire enables companies to acquire their vehicles without the financial risk of depreciation on what would normally be a large capital outlay.

Each lease is tailor made to suit your needs in respect of length of hire, mileage, maintenance, breakdown cover and mechanical and accidental relief.

What contract duration and mileage allowances do you offer?

Our contracts range from a minimum of 12 months and 10,000 miles up to 4 years and 150,000 miles depending on the vehicle and contract chosen.

There are no 'standard' terms and mileage. These are tailored to suit your individual needs and this is reflected in the price so you only pay for what you need.

What are the benefits of Contract Hire?

Is there a deposit to pay upfront?

The minimum outlay is usually 3 months, although other payment profiles are available.

If maintenance is included, what does this cover?

All standard service and maintenance work arising during the contract period, breakdown cover and tyres (except for accident damage). Exclusions include windscreens, oil top ups, fuel, insurance and any repairs due to incidental damage, neglect or mistreatment.

How do I get my vehicle serviced?

Book your service online by clicking here or call 08700 58 58 35 and we will arrange all servicing and maintenance for you. Arrangements will be made on your behalf with a dealership that is in close proximity to you. Delivery and collection arrangements are usually available.

PLEASE NOTE: it is your responsibility to ensure the vehicle is serviced in accordance with the manufacturer's mileage/time schedules. It is the driver's responsibility to carry out regular checks on fluid levels, lights and tyres between services as detailed in the vehicle's handbook and service record.

What if I breakdown?

In the unfortunate event that your vehicle breaks down due to mechanical failure please call 08700 58 58 35 and have the following information to hand:

Who insures the vehicle?

Insurance of the vehicle is your responsibility. The vehicle must be covered by a fully comprehensive business policy making sure all specific uses for the vehicle are covered.

Who owns the vehicle?

1car1 Contracts own the vehicle.

What is the procedure to acquire a new vehicle?

  1. Request a quotation
  2. If the quotation meets your requirements, request a proposal form
  3. Complete the proposal form and return to 1car1 Contracts as soon as possible
  4. Once your application for credit has been approved (usually within 4 to 6 hours) we will send you a Customer Order Confirmation document detailing the vehicle and contract terms.
  5. On receipt of your signed Customer Order Confirmation we will order the vehicle.
  6. Once the vehicle is available for delivery we will provide you with the vehicle details so you can arrange the insurance, we will make delivery arrangements and send you the schedule for the vehicle and invoice for the initial deposit.
  7. Once paperwork is returned with a cheque for the initial deposit the vehicle delivery is confirmed and will be delivered to the destination of your choice on the contract start date.

What happens at the end of my contract?

You can renew it, extend it, or the driver or a third party may purchase the vehicle. The company cannot buy the vehicle because of the tax benefits it has already enjoyed.

On return/collection of the vehicle an inspection report will be completed.

Try to ensure the vehicle is clean and in good condition.

Any accidental damage not made good before return will incur charges for rectification.

The Manufacturers Service Book and all the keys, including spares, must be returned in the car. The cost of replacing keys can be expensive and will be your responsibility.

Is there anything to pay at the end of the contract?

Your vehicle will be assessed at the end of the contract period for any damage which is not classed as fair wear and tear*, so you may be liable for the repair costs.

* The British Vehicle Rental and Leasing Association (BVRLA) publish fair wear and tear guidelines. Click here for the BVRLA website

Can I take my car abroad?

If you wish to take your vehicle outside the UK you will need authority from 1car1 Contracts and a VE103b (Hired Vehicle Certificate).

Telephone our driver helpline on 08700 58 58 35 and have available the following information:

What about European Breakdown Cover and Repatriation?

Before travelling abroad telephone our driver helpline on 08700 58 58 35 and we can put you in touch with the AA to arrange yourt own European breakdown cover.

What other types of contract could I consider?

If you require daily rental visit www.1car1.com or call 0113 387 5866.
For our Vauxhall flexible leasing solutions click here or call 0845 124 9931